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Analytics And Info Overload: Insights From eBay, Adobe, And Oracle by Adrian Ott

Are analytics a prescription for information overload? Three top Silicon Valley tech titans share views on what’s new in e-commerce and retailing.

Last week I moderated a panel for FountainBlue which explored the latest trends and opportunities in e-Commerce and Retail Analytics. This panel included three distinguished executive panelists from Oracle, eBay and Adobe, namely:

How Technology Makes Us Smarter by Greg Satell

Are we getting smarter or dumber?  That’s a question that goes back at least 2000 years to the time of Plato.

Why you need to break out of your network to innovate by Jorge Barba

Yesterday @JuhaLipponen shared his post on how gathering people from diverse backgrounds to brainstorm breeds new and fresh insights. This idea of bringing in outsiders to shake things up isn’t new, but it’s definitely one that you don’t find being practiced more widely.

“Service design” is what exactly? By John W Lewis

The term “service design” seems to have been cropping up in a variety of contexts recently. This sounds interesting, possibly useful and, perhaps even, ground breaking.

However, based on initial investigation, I am non-plussed and increasingly sceptical.

The Challenges of Real Change Required by Innovation Consultants by Paul Hobcraft

Recently I was reminded of an article by Daniel Krauss, writing on the Forrester blog site (http://blogs.forrester.com) about the “Path to Revolution In Management Consulting” which lead me to reply to his question of “what constitutes a management consulting firm 2.0?”

Ten Good Reasons Not To Delegate by Jesse Lyn Stoner

A few years ago, Frank, a senior leader, asked if I could run a training program to teach his people how to delegate better. When I asked him what problem the program would solve, he shared his frustration.

The big can, the small do by The Economist via @ralph_ohr

MIKE KONCZAL has written an interesting post considering whether large corporate oligopolists or small fry are more likely to do the heavy lifting of innovation. He quotes Arpit Gupta, who says:

Designing our library future: be involved or be forgotten by Zaana Howard

What is the future of the Library? What is the future of the Librarian? These are questions we hear and see discussed ad nauseum at conferences, in blogs, in our tea rooms. In reality the ‘future library’ has already snuck in the back door. We were just too focused on the discussion to notice.

Pixie Dust & The Mountain of Mediocrity by Hugh  Macleod

We’re always searching for that secret formula, that magic pixie dust to sprinkle over our products, services, books, causes, brands, blogs to bring them to life and make them Super Successful. Most marketing-related buzzwords gain traction by promising pixie dust results if applied to whatever it is we make, do, sell. “Add more Social!”. “Just need a Viral Video!” “It’s about the Storytelling!”. “Be Authentic!”

Have a nice week!