Currently viewing the tag: "John Hagel"

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What is the Customer’s Role in Breakthrough Innovation?

by Ralph Ohr

There has been quite a lot of discussion recently about a post by Jens Martin Skibsted and Rasmus Bech Hansen, titled “User-Led Innovation Can’t Create Breakthroughs; Just Ask Apple and Ikea”. Their major claim is: “Great brands lead users, not the other way around.”


With The Emerging Of The New “Object-Culture” – Meanings Are Sought Through Social Identities, Visual Information and Interfaces / Interactions by Idris Mootee

There are objects that I love for many different reasons. They range from my Leicas to my JBL speakers, LV bags, Prada shoes and Mac computers.


For Innovation, Best Practice is a Verb not a Noun! By Deb Mills-Scofield

One of the central tenets of 20th Century business has been ‘best practices’.   Let’s dissect this veritable oxymoron:

  • Best: highest quality, standing (at a point in time, place and context)
  • Practice: a habit or custom (noun) or to do repeatedly to acquire proficiency


Follow-up on Destroying Customer Value: @Telfort is listening.. by Wim Rampen

Last week’s post Destroying Customer Value was in it’s essence not about getting attention from the Telco company involved (being Telfort).


Reviewing “A New Culture of Learning” by John Hagel

We all have the uncomfortable feeling that the education we received is serving us less and less well. The reassuring notion that the concentrated dose of education in our younger years would serve us well for the rest of lives appears increasingly suspect.


Dinosaur Communications Hold You Back? By Ellen Weber

Dinosaur communication departments impede innovation, much like spiked speed bumps obstruct an Indianapolis 500 race.


Design renews its relationship with science by Tim Brown

I have noticed a growing conversation recently concerning the relationship between design and science.


New Research: We Are More Creative When We Help Others Than Ourselves by Bob Sutton

There is an interesting set of findings from psychological experiments that suggest we see others’ flaws and strengths more clearly than our own (I wrote about this in Good Boss, Bad Boss) and that, on average, human-beings make more rational decisions when make them for others rather than themselves.



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The Art of Impossibility  by Umair Haque

Here’s a thought to chew on while you’re considering your new year’s resolution: if it’s not laughably impossible, hopelessly impractical, preposterously insurmountable—stop. Start over. You’re not doing it right.

The Neuroscience Of Music by John Lehrer

Why does music make us feel? On the one hand, music is a purely abstract art form, devoid of language or explicit ideas. The stories it tells are all subtlety and subtext. And yet, even though music says little, it still manages to touch us deep, to tickle some universal nerves.

Innovation – A New Match Between Need and Solution by Ralph-Christian Ohr

While revisiting some collected innovation readings, I recognized that it might be important to briefly emphasize again one “fundamental”: the distinction between needs and solutions.


A Rationale for Pursuing Open Innovation by Stefan Lindegaard

CoDev 2011 is coming up next week in Scottsdale, AZ. As part of the effort to build exciting for the event, for which serves as a media sponsor, they hosted a webinar last week entitled “Expanding Open Innovation Networks to Solve Difficult Technology Roadblocks.”


Passion and Plasticity – The Neurobiology of Passion by John Hagel

What if you could evolve and shape your brain in ways that help you to get better faster? What if you could unleash a virtuous cycle that connects passion, practice and performance? 

9 Practices for Cultivating Creative Aliveness by Michelle James

The following practices are not necessarily in a linear order, and you might go back and forth between them. It’s not as much about a sequence as it is about engaging and responding in the moment: sometimes listening receptively; others times creating it out actively.

Laser Focused Products Are More Emotional by Jorge Barba

This post isn’t about Steve Jobs, it’s about emotion and how to create it with your product.


Meetings and Bosshole Behavior: A Classic Case By Bob Sutton

One of the themes in Good Boss, Bad Boss, as well as some of my past academic research (see this old chapter on meetings as status contests), is that bosses and other participants use meetings to establish and retain prestige and power.


Powerful And Affordable Real Time Data Mining, Visualization And Interactions Are Powering Up A New Culture Act – And Enabling “Infovation”. By Idris Mootee

Just landed in Rhode Island and spendin the next 2 days in Providence, long working sessions ahead, expect to some productive knowledge exchange. The topic will be around where arts meets science, design meets technology.


The Chemistry of Storytelling Marguerite Granat

Stories are what make us human. I can’t think of an aspect of our lives that is not affected by them. We begin our young lives with lots of storytelling. I have fond memories of stories that I heard as a child, and I’m sure you do too.

Have a nice weekend!

Enjoy this readings!


Innovate By Hacking Capabilities by Saul Kaplan

Capabilities are the amino acids of innovation.  They are the building blocks that enable value delivery.  Innovation is a better way to deliver value and is often the result of repurposing existing capabilities.


Harnessing Ignorance to Spark Creativity by Bob Sutton via Ralph-Ohr

I just got an email from a writer who was checking to see if I had argued — in a talk long ago — that true innovations come from people who ignore customers.

Passion and Wisdom by John Hagel

Passion and wisdom. Youth and age.  Most of us would say that these are two ends of the spectrum.  Many say that one can either be passionate or wise, but not both.  Passion typically prevails in one’s youth while wisdom gains prominence with age and experience.


The Opposition Strategy by Jorge Barba

One great way to stand out and differentiate is to do the opposite of what everyone else is doing. An opposition strategy is usually the result of challenging long held assumptions of how things are done, this is the domain of us ‘crazies’ who question authority.


The Role of Strategy by Tim Kastelle

There is a terrific quote in Creative Disruption by Simon Waldman about strategy. It is from Markus Reckling, the Managing Director of Corporate Development for Deutsche Post – here’s the quote plus Waldman’s interpretation:


This Is Your Brain on Metaphors by ROBERT SAPOLSKY via Riita Raesmaa

Despite rumors to the contrary, there are many ways in which the human brain isn’t all that fancy. Let’s compare it to the nervous system of a fruit fly. Both are made up of cells, of course, with neurons playing particularly important roles.

Great Advice on Open Innovation from Intuit by Stefan Lindegaard

A few weeks back, I wrote a blog post, From Archer to Magnet: A Good Goal for Open Innovation, which was based on a recent meeting with Jan Bosch, VP of Open Innovation at Intuit.

Have a nice week!