Enjoy it!

 

What is the Customer’s Role in Breakthrough Innovation?

by Ralph Ohr

There has been quite a lot of discussion recently about a post by Jens Martin Skibsted and Rasmus Bech Hansen, titled “User-Led Innovation Can’t Create Breakthroughs; Just Ask Apple and Ikea”. Their major claim is: “Great brands lead users, not the other way around.”

 

With The Emerging Of The New “Object-Culture” – Meanings Are Sought Through Social Identities, Visual Information and Interfaces / Interactions by Idris Mootee

There are objects that I love for many different reasons. They range from my Leicas to my JBL speakers, LV bags, Prada shoes and Mac computers.

 

For Innovation, Best Practice is a Verb not a Noun! By Deb Mills-Scofield

One of the central tenets of 20th Century business has been ‘best practices’.   Let’s dissect this veritable oxymoron:

  • Best: highest quality, standing (at a point in time, place and context)
  • Practice: a habit or custom (noun) or to do repeatedly to acquire proficiency

 

Follow-up on Destroying Customer Value: @Telfort is listening.. by Wim Rampen

Last week’s post Destroying Customer Value was in it’s essence not about getting attention from the Telco company involved (being Telfort).

 

Reviewing “A New Culture of Learning” by John Hagel

We all have the uncomfortable feeling that the education we received is serving us less and less well. The reassuring notion that the concentrated dose of education in our younger years would serve us well for the rest of lives appears increasingly suspect.

 

Dinosaur Communications Hold You Back? By Ellen Weber

Dinosaur communication departments impede innovation, much like spiked speed bumps obstruct an Indianapolis 500 race.

 

Design renews its relationship with science by Tim Brown

I have noticed a growing conversation recently concerning the relationship between design and science.

 

New Research: We Are More Creative When We Help Others Than Ourselves by Bob Sutton

There is an interesting set of findings from psychological experiments that suggest we see others’ flaws and strengths more clearly than our own (I wrote about this in Good Boss, Bad Boss) and that, on average, human-beings make more rational decisions when make them for others rather than themselves.

 

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